MAKING UX WORK: The Joe Natoli Podcast
Welcome to real talk about the invisible work behind a UX career — work that is by turns extremely difficult and deeply personal. This isn’t the interview show it once was. It’s just me now, talking honestly about the stuff that rarely makes it into UX conference talks — dealing with impostor syndrome, setting boundaries, navigating politics, surviving bad managers, and growing into the designer you want to be.
If you’ve ever wondered if it’s just you... it’s not.
And if you've ever wondered if things can change...here's the proof that they can.
Episodes
19 episodes
The Power of WE: Tanya Netayavichitr
In both my previous experience working with her company as a consultant and this conversation, it becomes very clear very fast that Tanya Netayavichitr is someone who lifts every person she comes in contact with to greater heights. As you'll he...
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Season 3
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Episode 19
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59:45
Do Things That Scare You: Will Sykora
My guest for Episode 18 of Making UX Work is Will Sykora, who’s been working in design for over a decade, from a start in traditional graphic design to immersing himself in digital and web experiences. He’s worked in a multitude...
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Season 3
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Episode 18
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1:00:17
Removing Fear, Reaching Out and Remaining Hungry: Nick Finck
For this first episode of Season 3, I'm breaking my "no rock stars" rule. Because although he would never describe or consider himself as such, Nick Finck is a rock star — in the absolute best sense of the word.For over 25 years, Nick h...
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Season 3
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Episode 17
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1:35:15
Don't "Push Back" — Pull Forward: Rich Harrison
My guest Rich Harrison has 15 years of design leadership experience, partnering with over 50 organizations. He has served as a UX lead, team leader, and senior designer for higher education, Fortune 500 companies, government, nonprofits,...
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Season 2
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Episode 16
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1:09:14
PREACH: Helen Arvanitopoulos
Helen Arvanotopoulis describes herself as a Design Thinking Preacher, UX Evangelist and Service Design Advocate. She is currently Head of UX for the Centre of Excellence (CoE) for Aegon NV, working across Europe, Asia and America helping busine...
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Season 2
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Episode 15
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1:10:59
Inspiration, Encouragement + Resilience: Russ Troester
Russ Troester is still very new to UX, but he's definitely in the right place because, in his own words, he has a passion for “helping to make things suck less.” While he especially enjoys the research-related portions of the UX design...
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1:10:27
It's the Thinking, Not the Making: Hida Behzadi
My guest today is Hida Behzadi. While she is a graphic designer by trade, she’s also worked as a creative director, a UX strategist, a design lecturer, and continues to work as an art instructor. In addition to her design ac...
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Season 2
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Episode 13
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1:21:01
The Art of Not Knowing: Rajeev Subramanian
My guest today is Rajeev Subramanian, who describes himself as the "poster child" for continuous career evolution, and after talking to him I agree with that description. From gigs in sales, marketing, software development, e...
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Season 2
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Episode 12
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1:07:10
Your Mess is Your MESSAGE: Jason Ogle
My guest today is Jason Ogle, who describes himself as a passionate user defender — fighting for users who are victims of bad design decisions. He's an influential podcaster whose amazing USER DEFENDERS podcast is continuing ...
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Season 1
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Episode 11
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1:06:13
YES WE CAN: Kristin Currier Ludlow
My guest today is Kristin Currier Ludlow, a Digital Designer with over 20 years of helping people shop better online and in stores.In my experience, retail is one of the toughest industries to advocate for and create UX c...
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Season 1
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Episode 10
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57:58
Designing with the Head, Heart and Hands: Peter Kaizer
My guest today is Peter Kaizer, a UX designer and developer with over 20 years of professional experience. What’s particularly interesting is that Peter started his career making things with his hands, namely what he calls "functional ...
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Season 1
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Episode 9
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1:07:59
UX Troubadour: Mary Shaw
Mary Shaw's more than 20-year career has taken her from accomplished touring singer-songwriter to marketing strategist to web designer to UX consultant to some of the biggest brands in the world. Mary's first career was that ...
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Season 1
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Episode 8
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53:09
Behind All Great UX is Equally Great Content: Anne Dougherty
My guest for this month's episode is Anne Dougherty.Anne is a writer and a UX and content architect who is passionate about making excellent user experiences, film, curling, and, by her own admission, the Oxford comma.
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Season 1
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Episode 7
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1:01:27
Faith, Hope and UX: Jason Bowden
My guest for this month's episode is Jason Bowden.Jason’s core disciplines lie in 3 focused areas: UX design strategy, creative direction, and mentorship. He’s been a designer his entire life, but professionally since 2001 or so.<...
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Season 1
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Episode 6
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57:47
There is no Plan B: Doug Collins
My guest for this month's episode is Doug Collins.Aside from being one of the most positive and generous people I’ve ever met, Doug’s UX work spans a variety of industries ranging from the financial world to sports entertainment.<...
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Season 1
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Episode 5
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1:03:49
Grace Under Pressure: Lisa Baskett
My guest today is Lisa Baskett; she is a veteran digital designer with over 17 years of crafting experiences for a wide variety of clients — from one person business ventures to big brand enterprise organizations.Currently, she sp...
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Season 1
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Episode 3
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1:20:59
Gamification, Higher Education and Life as a UX Team of One: Esther Schinkel
Today we head to the Netherlands to talk with Esther Schinkel, who, in her own words, is passionate about making the web usable. And as I think you’ll hear, she takes a great deal of pride and joy in that endeavor. Esther beg...
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Season 1
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Episode 3
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53:09
Job Searches, Design Obsessions and a Dog Named Process: Leon Strydom
Hailing from the UK, my guest Leon Strydom has been working in and on the web since 2008, splitting his time between visual design and front-end development, while frequently turning his talents to print-based design work as well....
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Season 1
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Episode 2
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53:15
Planes, Passion and UX: Daniel Bosnjak
My guest Daniel Bosnjak is a multidisciplinary designer from Croatia, focusing on UX Design, Brand Strategy and crafting usable, beautiful digital products. Over the last 15 years he’s applied his design and UX talents to successful webs...
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Season 1
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Episode 1
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57:56
