MAKING UX WORK: The Joe Natoli Podcast
Welcome to real talk about the invisible work behind a UX career — work that is by turns extremely difficult and deeply personal. This isn’t the interview show it once was. It’s just me now, talking honestly about the stuff that rarely makes it into UX conference talks — dealing with impostor syndrome, setting boundaries, navigating politics, surviving bad managers, and growing into the designer you want to be.
If you’ve ever wondered if it’s just you... it’s not.
And if you've ever wondered if things can change...here's the proof that they can.
MAKING UX WORK: The Joe Natoli Podcast
Episode 16, Rich Harrison: don't "push back" — pull forward.
My guest Rich Harrison has 15 years of design leadership experience, partnering with over 50 organizations. He has served as a UX lead, team leader, and senior designer for higher education, Fortune 500 companies, government, nonprofits, startups, and small businesses. He's spent the last 5 years supporting UXPA Minnesota as a board member and UX mentor and serves on the advisory board for the technical communication program at Metropolitan State University in St. Paul, Minnesota.
Rich's core philosophy is that design is service work; we are in this together! Empathy and relationships come first; as designers, we are responsible to the users we serve. Successful design is evidence-based and outcomes-focused.
Twitter:
@wakinginfinity
LinkedIn:
blueskyvisions
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